Phoebe alerts community to scam calls
DOUGHERTY COUNTY, Ga. – Phoebe Health System is aware of a possible scam caller who may be posing as a Phoebe representative to attempt to gain access to credit card numbers.
According to a press release sent to South Georgia TV news, several patients have notified Phoebe of someone going by the name Kereem Miller who called them and asked for credit card and billing address information.
Phoebe reps say they do not employ anyone by that name, nor does their partner agency.
Phoebe does make phone calls to patients who have outstanding balances on their medical bills. Here are some tips to help patients make sure they are receiving a legitimate call from Phoebe.
- If a Phoebe agent calls regarding an outstanding account balance, they will refer to a specific amount and ask for a preferred method of payment, not a credit card number.
- If you have any doubts, the agent will be able to verify the date of service and what type of services were received.
- If still unsure, ask for the agent’s name and let them know you will call them back at the Phoebe Customer Service phone number to make a payment. You can reach that department at 229-312-4256 or 833-783-9318.
These cases are being reported to federal and local authorities for investigation and prosecution.
